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Privacy Policy

At Sparkling Car-Kings, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

Effective Date: June 30, 2025

1. Information We Collect

When you use our website or contact us, we may collect the following information:

  • Your name

  • Email address

  • Phone number

  • Vehicle-related information (e.g. make, model, service needs)

Note: Customer address and payment information are collected securely through our third-party booking platform and are not stored on our website servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide quotes or updates related to your service requests

  • To send appointment confirmations, reminders, and job updates via text or email

  • To send occasional promotional emails or special offers (with opt-out options)

  • To analyze website performance and improve our services and user experience

3. How We Protect Your Information

We take data security seriously. All information collected through our website is stored on secure servers protected by Wix’s built-in security infrastructure. Our third-party providers also maintain industry-standard encryption and access controls.

4. Sharing of Information

We do not sell or rent your personal information. We only share data with:

  • Trusted third-party service providers necessary to operate our business (e.g., booking systems, email/SMS platforms)

  • Legal authorities, when required to comply with applicable laws or valid legal requests

5. Marketing Communication

By submitting your contact information through our website, you agree to receive:

  • Service-related communications via SMS or email

  • Occasional marketing messages (e.g., promotions, announcements)

You can opt out of promotional messages at any time by clicking "unsubscribe" in any email or contacting us directly at info@sparklingcarkings.com.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to support core site functionality and enhance your browsing experience. In addition, we utilize:

  • Google Analytics: to collect anonymous website usage data for traffic analysis and optimization

  • Meta Pixel: to track interactions with our website and measure the effectiveness of Facebook and Instagram advertising campaigns

These tools may collect data such as IP address, browser type, pages visited, and actions taken on our site. This data is anonymized and used only to improve our marketing and service delivery.

7. Your Rights

You have the right to:

  • Request access to or deletion of your personal information

  • Unsubscribe from marketing messages

  • Ask questions about how your information is collected or used

To exercise these rights, contact us at info@sparklingcarkings.com or call (252) 210-4454.

8. Changes to This Policy

We may update our privacy policy to reflect changes in how your information is used or stored. Changes will be posted here with the revised date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

info@sparklingcarkings.com
(252) 210-4454

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